Virtual Response Center: a service of Volunteer Haiti Inc.
Need help? Start here.
Find resources. Get connected. Take your next step. The VRC helps individuals and families find community services, information, and referrals in English, Haitian Creole, French, and Spanish.
How can we help?
Choose what you need. You don't have to fit a category. Just tell us where to start.
Food & basic needs
Food, SNAP, benefits, and essential resources.
Get helpHousing & shelter
Housing resources and shelter referrals.
Get helpEmployment & education
Jobs, training, school, and workforce programs.
Get helpImmigration & documents
Language, paperwork navigation, and referrals.
Get helpID & documentation
Getting IDs and other essential documents.
Get helpLanguage assistance
English, Haitian Creole, French, and Spanish.
Get helpTransportation
Getting to appointments, work, and services.
Get helpCommunity resources
Local programs, services, and support.
Get helpOther
Not sure where it fits? Tell us what you need.
Get helpHow the VRC works
Simple steps, in your language.
Tell us
Fill out a short form or call us.
We review
A trained VRC team member reads your request.
We connect
We share information or refer you to the right service.
We follow up
We check in to see if you got what you needed.
Every request receives human review.
Immigration & document support
- Understanding letters, notices, and forms
- Translation and interpretation support
- Organizing documents for appointments
- Referrals to trusted legal and community providers
The VRC provides language, clerical, document-navigation, and referral support. We do not provide immigration legal advice or legal representation. When legal assistance is needed, we help connect individuals with an attorney or DOJ-accredited representative working through a DOJ-recognized organization.
Help someone find their next step
The VRC is powered by volunteers and partner organizations in Jacksonville, Haiti, and online.
Volunteer
Use your languages, research skills, or time to help people navigate resources. Remote and in-person roles for professionals, students, and interns.
Volunteer nowPartner
Nonprofits, agencies, clinics, schools, food and housing providers, and legal-service organizations: join the VRC referral network.
Become a VRC partnerQuestions
Who can use the VRC?
Anyone looking for community resources. VRC navigation and referral support is free.
Do I need immigration papers to ask for help?
No. You do not need to provide immigration-status documentation to submit a VRC request. Specific documentation may be required later for a particular service or referral, and we will tell you if that applies.
How soon will someone contact me?
We aim to respond within 2 business days. Response times may vary depending on the request and urgency.
Can the VRC give me legal advice?
No. We help with language, paperwork navigation, and referrals. For legal advice, we connect you with an attorney or DOJ-accredited representative.
Ready to take your next step?
Tell us what you need. We'll help you find the way.
Une idée qui s'impose!
Volunteer Haiti Inc. is a 501(c)(3) nonprofit organization serving Jacksonville, Florida, and Haiti. Support the VRC.
Privacy. We use your information only to help you and share it with partners only for referrals you agree to. Please do not upload immigration documents or ID numbers through the request form; we will tell you if a document is needed.
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